DailyForex Limited (“DailyForex”, “we”, “us”, or “our”) is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access our website, subscribe to our emails, create an account, or use our services, including DF Premium. By using our website or any of our services, you agree to this Privacy Policy.
Information We Collect
We collect different types of information depending on how you interact with our website and services. Personal Information may include your name, email address, and any information you voluntarily provide through forms or communications. Email Subscription Information includes your email address and engagement data such as opens and clicks when you subscribe to newsletters or marketing communications. Account Information (DF Premium) includes login credentials, subscription status, and account preferences when you create an account. Payment Information is processed by third-party payment providers; DailyForex does not store full credit or debit card details, but providers may collect billing information such as your name, billing address, and payment method details, and we may receive limited information such as payment status, transaction identifiers, and subscription status. Usage Data includes IP address, browser type, device information, pages visited, session duration, and referring URLs. Cookies and Tracking Technologies are used to enhance user experience, analyze traffic, remember preferences, and support marketing and advertising efforts; you can control cookies through your browser settings.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar laws, we process your personal data under the following legal bases: performance of a contract (to provide DF Premium services and manage accounts), legitimate interests (to operate, improve, and secure our services), consent (for marketing communications and certain cookies), and compliance with legal obligations.
How We Use Your Information
We use your information to provide, operate, and maintain our website and services; create and manage user accounts; process subscriptions, billing, and payments; communicate with you regarding your account, transactions, and service updates; send newsletters and marketing communications where permitted; improve our website, content, and user experience; analyze usage and performance; and prevent fraud, abuse, and security issues.
Marketing Communications
If you subscribe to our emails, you may receive newsletters, market updates, and promotional content. You can withdraw your consent and unsubscribe at any time using the unsubscribe link in the email.
Subscription and Account Communications
If you create an account or subscribe to DF Premium, you will receive service-related communications, including billing confirmations, subscription renewals, account notifications, and service updates. These communications are necessary for the performance of the service and cannot be opted out of while your account is active.
Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties as necessary to operate our services, including payment processors, hosting and infrastructure providers, analytics providers, and email service providers. These parties process data on our behalf under contractual obligations. We may also disclose information where required by law or to protect our legal rights.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including outside the EEA or UK. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms to protect your data.
Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Account and billing-related information may be retained after cancellation where required for legal, tax, or operational purposes.
Your Data Protection Rights (GDPR)
Depending on your location, you may have the right to access your personal data, request correction of inaccurate data, request deletion of your data, restrict or object to processing, request data portability, and withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with a supervisory authority.
Account Deletion
You may request deletion of your account by contacting us. Upon deletion, your access to DF Premium will be terminated. Certain information may be retained where required for legal, accounting, or security purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information; however, no system is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites, and we are not responsible for their privacy practices or content.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, and any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, or if you wish to exercise your rights, you may contact us at privacy@dailyforex.com.